Syntra is the shared operating system behind custodianship. It joins the customer, Wattrix, the asset, the work and the evidence. Syntra Field is the ongoing evidence-capture layer within it. History becomes trends, repeat patterns, forward budgets, signed reports and a customer view connected to the same record.
Why Syntra exists.
Built from the work, not around it.
Custodianship only works when both sides can see the same truth. Syntra was shaped by technicians, supervisors, customers and managers standing in front of real assets and real audits. Field capture, customer decisions, Wattrix follow-through and signed evidence all return to one record.
01 . The connected system.
Six connected advantages that grow with the record.
01 / Syntra Field
The work is recorded as it happens.
Inspections, readings, photos and sign-offs stay with the asset instead of disappearing into separate folders.
02 / History
The complete record is ready when needed.
Customers can find prior work, documents and outcomes without rebuilding the story.
03 / DejaVu
Important repetition becomes visible sooner.
A clear signal points people toward the history worth reviewing.
04 / Trends and budgets
Change becomes a planning horizon.
Customers see current position, expected timing and likely budget impact in plain language.
05 / Evidence
Reports arrive with the proof behind them.
The supporting evidence remains available for review, audit and decision-making.
06 / Customer portal
The customer has one clear view.
Assets, reports, requests, history and help stay accessible in one place.
02 . From evidence to foresight.
Evidence becomes earlier visibility.
Syntra turns ongoing field evidence into a clear view of condition, repetition, future work and cost. Customers can see what is true now, what is changing and what needs to happen next.
Customer intelligence
Your operation
See what is changing before it becomes urgent.
Fleet positionReady
Living assetRC20-0901Evidence current · next annual service June
Battery life outlook64% estimated life remaining
Current · Ready
Estimated replacement window: May to July 2027.
Annual asset budgetKnow what this asset is likely to cost this year.
Syntra brings the agreed service schedule, condition-led work and available reserve into one plan.
Sample financial year 2026-27
Approved plan$12,000
The full-year amount already allowed.
Current forecast$11,450
Approved, proposed and reserved work.
Still available$550
Unallocated within the approved plan.
What the plan coversWhenPositionForecast
Plan itemRoutine inspections
Four scheduled visits with signed reports.
WhenQuarterly
PositionApproved
Forecast$4,800
Plan itemAnnual service
Known scope from the service regime.
WhenMay
PositionApproved
Forecast$1,450
Plan itemBattery refresh
Condition indicates work within this financial year.
WhenDecision by 15 Jan
PositionYour approval
Forecast$3,200
Plan itemContingency allowance
Held for unplanned asset needs.
WhenIf required
PositionReserved
Forecast$2,000
Why this helps You can defend the annual allowance, see the one decision waiting for you and open the scope, history and evidence behind every line.
Next decision Due date and allowanceAfter each visit Signed report and photosAt any point Current position ready to shareAt year end Actual spend against plan
Illustrative product view · sample data · fictional site.
03 . One record, more value.
Capture once and use the record throughout.
Field evidence does not finish at a filed form. Syntra keeps it connected so history can reveal repetition, trends can show direction, budgets can look forward, reports can be defended and customers can see the relationship clearly.
01Syntra Field
Capture
02History
Remember
03DejaVu
Recognise
04Trends
Understand
05Budgets + reports
Plan and prove
06Customer portal
Share clearly
Living asset record
RC20-0901
Ready
WTX RC20Every inspection, reading, part and report stays with this asset.
What it isWTX refuge chamber
Identity, ownership, configuration and service regime held together.
Current statusReady · battery at 64%
The customer can see the present position without reading a technical report.
What happens nextAnnual service · June
Timing, responsibility and budget allowance stay visible.
HistoryEarlier events ready to review
BudgetReplacement allowance included
ReportSigned evidence ready to open
Better budgetingKnown condition becomes a forward view.Better reportingThe dashboard and report share one evidence engine.More clarityEveryone sees what is true, what is next and who owns it.
Illustrative product view · sample data · fictional site.
04 . Five-tier engagement model.
Choose the level of visibility you need.
Not a subscription. A depth-of-engagement choice. Tier 0 runs internally on Wattrix-delivered assets today. Higher tiers open customer surfaces as they reach release.
Tier 0 · WTX-only
Internal record.
Live now.
Live now
Included with delivery
Internal records only.
No customer access.
Default for every Wattrix-delivered asset today.
Jobs we deliver land here.
Tier 1 · Pilot
Read-only portal.
Pilot in progress.
Pilot
Pricing: talk to us
View-only access to own fleet.
Certificates and defects visible.
Service history on file.
Pilot site selection in progress.
Tier 2 · Mobile app
Syntra Field on your phone.
In development.
In development
Pricing: talk to us
iOS and Android app.
Run inspections in Customer Mode.
Guest accounts in the Wattrix tenant.
Phase 2 release.
05 . Mobile app.
Syntra Field is coming to mobile.
The Syntra Field mobile app is in development, with the App Store and Google Play releases to follow. Leave your email and you will hear from us at release.
Talk to us about Syntra. See what one connected system changes.
Live access to your fleet, certificates and service record arrives through Syntra. Registered Wattrix customers will receive their login when their site comes online. There is nothing to sign in to yet.
Customer portal
Live access to your fleet, certificates and service record is launching through Syntra. Registered Wattrix customers will receive their login when their site comes online. Until then, you can walk through a preview of the portal with sample data. Wattrix staff can sign in now with their work login to preview live data.